PRICING | PAYMENT | SHIPPING | DISCOUNTS | RETURNS

SHIPMENT & OWNERSHIP. J. Russell Salons will arrange shipping of the Product to your address. Ownership of the Product passes to you upon delivery to the carrier and risk of loss passes to you upon delivery.You, the customer, are asked to select the correct shipping and handling charges as they apply to the purchase price of your order. If you fail to select the proper amount as stated in the drop down menu of the shipping chart in the shopping bag, the correct shipping and handling charges will be added to your final price. Please allow three to four weeks for delivery. J. Russell Salons will inform you of any changes in estimated shipment dates, but it will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures, or acts of God. We ship United States Post Office (USPS) First Class (unless otherwise specified). All orders not shipped USPS will be delayed 1 -2 days. This includes overnight shipments. Orders for instock items placed by 3:00 PM Eastern Time are shipped USPS the next day. Outside the State of Florida allow 5 to 6 working days for delivery. If you wish to have a premium service (overnight, second day, 3 day, FedEx, RPS or DHL) you (the customer) will be responsible for paying the difference between regular USPS First Class and the premium service. No COD orders. International Orders: Please email us for International Shipping Rates: sales@jrussellsalons.com

PRICE & PAYMENT. Prices and configurations advertised are subject to change without notice or obligation prior to acceptance of your order. Prices advertised do not include shipping and handling, or applicable sales taxes, and these will be added to the price you pay. Any existing or new taxes or fees charged by any governmental authority will be added to your purchase receipt or invoice. Whenever possible we publish our prices and make it easy for you to purchase from us using our secure online shopping bag. All critical information including your credit card number is encrypted before being transmitted. You are also welcome to call for any other pricing questions at (561) 775-0704.

All of the data on products, including but not limited to, any discounted prices or special offers, and the availability of any product, is subject to change without notice. J. Russell Salons intends to update information and data listed on the site where appropriate but shall not be liable for any inaccuracies.

INSPECTION OF PRODUCT UPON RECEIPT. You must examine the Product(s) upon receipt. If any item is damaged or missing, you must notify J. Russell Salons at once. J. Russell Salons will not consider any claim for damaged or missing items more than fourteen (14) days from the date of delivery.

LIMITED MONEY BACK GUARANTEE. J. Russell Salons offers a limited money back guarantee for fourteen (14) days on unopened products only. Sales on opened or used products are final. TO RECEIVE A REFUND UNDER THE LIMITED MONEY BACK GUARANTEE, YOU MUST NOTIFY J. RUSSELL SALONS OF YOUR DESIRE TO RETURN THE PRODUCT AND ACCESSORIES WITHIN FOURTEEN (14) DAYS, FROM THE DATE YOU RECEIVED YOUR PRODUCT. YOU MUST ALSO RETURN THE PRODUCT AS PACKAGED TO J. RUSSELL SALONS' DESIGNATED ADDRESS WITHIN SEVEN (7) DAYS AFTER YOU RECEIVE A RETURN MERCHANDISE AUTHORIZATION ("RMA") NUMBER.

J. RUSSELL SALONS will refund the original purchase price of the Product and applicable sales taxes. SHIPPING, HANDLING, INSURANCE FEES, AND FEES FOR SERVICES THAT HAVE BEEN PERFORMED (INCLUDING APPLICABLE SALES TAXES) THAT YOU PAID WHEN YOU BOUGHT YOUR PRODUCT AND ACCESSORIES ARE NOT REFUNDABLE, AND WILL BE DEDUCTED FROM YOUR REFUND.

The returned Product(s) must be in the same condition as you received them.

If you are expecting a refund, please allow a reasonable period of time for the Product and/or Accessories to arrive at J. RUSSELL SALONS. J. RUSSELL SALONS will inspect the Product(s) and, after they are accepted, process your refund within seven (7) business days. J. Russell Salons will notify you if your Product(s) are not accepted.

THE LIMITED MONEY BACK GUARANTEE IS NOT A WARRANTY. J. RUSSELL SALONS MAY CHANGE OR CANCEL IT AT ANY TIME BEFORE ACCEPTING YOUR ORDER.

To International Clients:

The limited money back guarantee for international clients is the same as for clients within the United States. Please email J. Russell Salons: sales@jrussellsalons.com if you wish to exercise the limited money back guarantee. In all cases, J. Russell Salons will not be responsible for any shipping and handling charges to and from J. Russell Salons, or paying or refunding customs fees, taxes, or VAT that may be due.

All of the data on products, including but not limited to, the prices and the availability of any product feature, is subject to change without notice by the manufacturers. J. Russell Salons intends to update information and data listed on the site where appropriate but shall not be liable for any inaccuracies.